The Indian Consulate since it’s opening on 5th September 24 has delivered about 3000 new passports, 3600 PCCs, 1100 Surrender and 3000 Miscellaneous services applications. The office is a new set up and still working from a temporary office on 13th Floor of SAP Building,151, Queen Street.

It has been observed that some applicants are complaining on the lack of prompt service and behaviour of the Consulate staffs. It is reiterated that while the consulate is here to assist Indians and Indian origin people for their requirements, it is unfortunate that more than forty percentage of applications (received by courier) are incomplete not only for one document but sometimes more. Payments for the applications are being done to High Commission of India, Wellington whereas physical applications are being sent to the Consulate in Auckland and later requesting to adjust such kind of fees with their application submitted at the Indian Consulate in Auckland.

It is for all one’s information that both offices are independent entities for revenue receipts while the Auckland office works under the supervision of High Commission of India, Wellington.
It is requested that applicants while applying for renewal of passport must submit correct application (a correct application will display name and address of Consulate on top in first page), pay applicable fee to the Consulate, attach such payment receipt along with other required documents as applicable in case of various applications. Some applicants give local NZ address but without proof.
In case of PCC, the following documents are required to be sent via courier:
• Coloured copy of first & last pages of current Passport attested by Justice of Peace.
• Copy of current Valid New Zealand Visa.
• One recently taken (within 6 months) passport size photograph pasted on the application. Do not staple/pin the photograph.
• Fee for PCC service is NZ $ 45. (Please attach transaction receipt of fee paid by bank transfer).
In case of Surrender Certificate, the following documents are required to be couriered to the Consulate:

• Completed and signed application form for Surrender of Indian Passport.
Please visit: https://embassy.passportindia.gov.in/ to complete an online registration and print the duly filled application form. (In case of minors both parents should sign- on last page/declaration of the form) • One Latest Photograph 51mm x 51mm or 2 x 2 inches (taken within the last 6 months)- must be pasted on the application form. No additional photo is required.
• Original Indian Passport
• In case the Indian Passport is LOST
o Photocopy of Indian passport
o Travel summary from immigration New Zealand o Lost Passport Police report /FIR copy with Lost Indian Passport number mentioned on it.
• NZ / Foreign Citizenship Certificate Copy.
• Coloured photocopy of bio-pages of New Zealand/ foreign passport duly attested from Justice of Peace or Notary or Deputy Registrar • Name Change Certificate (if applicable) If Applicant’s name is different/changed on the Foreign Citizenship Certificate or Foreign Passport from that of the Indian Passport.
• In case the applicant is a minor (under 18 years) both parents must provide copies of the bio page of their passports – attested by JP • Self-addressed prepaid courier envelope to return your passport and document after the completion of the process. Please keep a record of the tracking number.
It is for information that the office is expected to shift to 14th Floor, 151 Queen Street from 1st June.
To understand some applicants’ issues, the Consulate invited those applicants who have not received their new passports even after passing of 30 days since submission of their complete physical application, PCC after 30 days of submission complete physical application and surrender certificates after completion of 90 days complete physical application to visit the Consulate at 13th floor 151 Queen Street, Auckland on Saturday 24th May 2025 between 10 AM to 2 PM. Our office staffs will assist in disposal of your grievance at the earliest. Applicants are requested to bring the following information in r/o of their applications.
Those who cannot visit themselves can send a nominee. Applicants should come prepared to wait for some time for resolution of their query. -TIN Bureau