Feedback and some exceptional comments are considered by Global Finance so that better service can now be provided to customers from Tauranga, Papamoa, Mount Maunganui, Te Puke, Matamata, Katikati and Waihi areas.
Putting customers at the forefront of everything Global Finance does, sees them placed for yet another successful expansion.
Global Finance has now been serving New Zealanders for the past 21 years with more to come. Their coverage now surpasses a massive $10 billion of mortgages and insurance covers for 6,000+ families since 1999. It is in this regard and the ability to adapt and change in line with customers ever changing wants and needs means Global Finance can remain competitive even in challenging times. Doing things differently, a willingness to adapt and change, and putting high regard on customer needs means that the mantra of customer satisfaction holds true. Not only within Global Finance but within the community.
Over the last ten years Global Finance has won many awards from prestigious institutions including ANZ, ASB, AIA, EY, Westpac, Deloitte, PAA, and TMM.
In 2019 Global Finance was a finalist in EY Entrepreneur of the Year Awards in September. Global Finance were also finalists in Excellence Strategy and Planning and Excellence in Marketing in the Westpac Awards held in November 2019
“These awards and the many other industry ones we have achieved, have made Global Finance one of the most awarded mortgage and Insurance advisers in New Zealand” says founder and MD, Ajay Kumar
June 26th, sees Global Finance opening their new Tauranga Branch on 16/83 Pyes Pa Road, to better serve those customers who live, and work in the surrounding suburbs of the most populated suburb in Tauranga.
“Traditionally what we see is that what financial institutions generally do is they manufacture their product and they sell it to the customers. In our view, customers don’t like this way of doing business. They need the products and services to be tailor made according to their requirements because each customers requirements are different, and their circumstances are not the same. So, what Global Finance does is they design each product whether it is mortgage or insurance according to the needs of the customer. We are basically a solution provider which always caters to the needs of the people. We try to have a long-term relationship so that changing needs can also be fulfilled.”
Global Finance developed its “Mortgage Genius plan” inhouse in 2000. It was created to help customers tailor their mortgage structure to their own personal financial needs. It helps clients repay their mortgage faster without increasing fixed loan instalments. Through its success Global Finance aims to help people reach their financial goals successfully.
-by Global Finance
[Global Finance is a leading Mortgage and Insurance Adviser based in Auckland now having four branches – Airport Oaks, Henderson Manukau and now Tauranga. Global Finance has been trusted by more than 6000 families since 1999 and helped them save millions in interest on their home or business loans. For more information, contact: Daniel Struthers – Head of Marketing, Global Financial Services Tel: (09) 255 5500 Email: Daniel.Struthers@globalfinance.co.nz / Website: www.globalfinance.co.nz)]
