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In an increasingly digital world, staying connected is no longer a luxury, it is essential. From accessing healthcare and banking services to keeping in touch with loved ones, technology plays a central role in everyday life. However, for many older adults, especially those from migrant communities, navigating this digital landscape can feel overwhelming.
Age Concern Auckland is working to bridge this gap by supporting older adults to live with dignity, independence, and confidence. With a strong commitment to promoting wellbeing, rights, respect, and inclusion, the organisation envisions a society where people of all ages can thrive. As individuals age, they often face significant life changes such as retirement, health concerns, and social isolation. Having access to the right support during this stage is crucial
A recent initiative, the Digital Literacy in Hindi programme, has been making a meaningful difference among South Asian older adults. Delivered earlier this year in Botany, the six-week programme received highly positive feedback from participants. Many shared that they initially felt hesitant and lacked confidence in using smartphones and online services.
Through simple, step-by-step guidance in Hindi, participants learned essential skills such as making video calls, sending messages, and accessing online information safely. The familiar language and culturally supportive environment played a key role in helping them feel comfortable and engaged. As a result, many older adults reported increased confidence and a renewed sense of connection with family and community, particularly those living overseas.
Participants also highlighted common barriers such as language difficulties, fear of making mistakes, and limited exposure to technology. The programme addressed these challenges by creating a friendly and patient learning space where questions were encouraged and learning was paced according to individual needs.
Expanding to West Auckland
Building on this success, Age Concern Auckland is now launching the programme in West Auckland. The next Digital Literacy in Hindi course will begin at New Lynn Library from Thursday, 2nd April. Running for six weeks, sessions will be held from 12:30pm to 2:30pm.
The programme is designed to be simple, practical, and interactive. It focuses on building confidence step by step, ensuring that participants feel comfortable asking questions and learning at their own pace.
While the programme teaches digital skills, its impact goes far beyond that. It fosters independence, reduces social isolation, and encourages active participation in the community.
For many older adults, learning how to use a smartphone is not just about technology. It is about reconnecting with family, accessing essential services, and regaining a sense of control in a rapidly changing world.
With limited spaces available, early registration is encouraged. This initiative reflects Age Concern Auckland’s ongoing commitment to ensuring that older adults are not left behind in an increasingly digital world but instead are supported to participate fully and confidently.
-TIN Burea