The Whanau Family Connect Programme, spearheaded by Sunil Chaudhary and Renu Chaudhary, has been making significant strides in improving digital literacy among seniors for the past three years. Operated under the Indo-Pacific Charitable Trust and in partnership with the 20/20 Trust, this initiative focuses on empowering older adults with the necessary digital skills to navigate the modern world. This program has become increasingly vital, especially as seniors are projected to become the largest demographic group by 2028.
One of the most critical times for this program was during the COVID-19 pandemic. With physical distancing measures in place, many seniors found themselves isolated and struggling with daily activities that had moved online. The Whanau Family Connect Programme provided essential support in several key areas: online banking, daily use of technology for shopping, and connecting with family members through digital means. These activities were crucial not only for maintaining independence but also for mental well-being during a time of heightened isolation.
Seniors, in general, have lower engagement with digital technology, and many require assistance to gain confidence and competence in this area. Recognizing this, the Whanau Family Connect Programme has been proactive in addressing the digital divide by collaborating with various community organizations. Among these are the Hindu Elders Foundation, Bhartiya Samaj Charitable Trust, Gujarati Samaj New Zealand, and Saanjh Sports and Cultural Club. These partnerships help extend the reach and impact of the digital literacy initiatives, ensuring that a broader segment of the senior population can benefit.
A notable event demonstrating the program’s impact was the distribution of Chromebooks and certificates to members of the Hindu Elders Foundation. This event took place on Sunday, May 12, at the Balmoral Community Centre in Sandringham, Auckland, and was led by Sunil Chaudhary. Providing these devices and formal recognition of the seniors’ learning achievements symbolizes the program’s commitment to fostering digital inclusion and empowering older adults.
The importance of digital literacy among seniors cannot be overstated. As our society becomes increasingly digital, the ability to engage with technology is essential for accessing services, staying informed, and maintaining social connections. The Whanau Family Connect Programme addresses this need by offering tailored training and support, thereby helping seniors to overcome barriers to digital engagement.
Furthermore, the program’s success underscores the critical role of community organizations in facilitating digital education. By leveraging the resources and networks of groups like the Hindu Elders Foundation and Bhartiya Samaj Charitable Trust, the program ensures that its services are culturally relevant and accessible. These collaborations also help in creating a supportive environment where seniors can learn at their own pace and receive encouragement from peers and instructors who understand their unique challenges.
Looking ahead, the continued expansion and enhancement of digital literacy programs for seniors will be crucial as the demographic landscape shifts. The Whanau Family Connect Programme, with its proven track record and strong community ties, is well-positioned to lead these efforts. By empowering seniors with digital skills, the program not only improves their quality of life but also strengthens community resilience and inclusivity.

The Whanau Family Connect Programme exemplifies the positive impact that targeted digital literacy initiatives can have on senior communities. Through strategic partnerships and a focus on practical, everyday applications of technology, the program helps seniors to become more digitally engaged and self-sufficient. As the senior population grows, such initiatives will be essential in ensuring that older adults can fully participate in the digital age.
-TIN Bureau